kent_white Posted May 25 Share Posted May 25 Can someone help and old man. I bought my Son and X-Box S a couple of months back. It's driving me mad. I've got 2 controllers and they both work in the normal X-Box menu - but as soon as we open a game, only one of them works. Tried updating the controllers and all that stuff. But it's still not working. Reading that the only option is a factory reset - but my Son won't let me because he'll lose all his progress. I want to smash him at things 😁 Can anybody help? I'm so confused! Quote Link to comment Share on other sites More sharing options...
Moderators Casino Posted May 25 Moderators Share Posted May 25 Prob @barryk32s thing But this may or may not be helpful Quote Link to comment Share on other sites More sharing options...
Site Supporter barryk32 Posted May 25 Site Supporter Share Posted May 25 I'm a PC type. Thing with consoles is whilst they are meant to be simple, of something isn't working you have absolutely no access to anything. I am however, 100% sure there will be a way to put his saves on another drive, reset it and put them back Quote Link to comment Share on other sites More sharing options...
Site Supporter barryk32 Posted May 25 Site Supporter Share Posted May 25 I've got a 128gb usb stick if you want to borrow it. That should be plenty for some save files Quote Link to comment Share on other sites More sharing options...
Site Supporter barryk32 Posted May 25 Site Supporter Share Posted May 25 Quote Link to comment Share on other sites More sharing options...
Site Supporter barryk32 Posted May 25 Site Supporter Share Posted May 25 (edited) https://support.xbox.com/en-US/help/hardware-network/settings-updates/back-up-your-settings Here's what you need to do Edited May 25 by barryk32 Quote Link to comment Share on other sites More sharing options...
ErnestTurnip Posted May 26 Share Posted May 26 It might be a profile issue, what game are you trying to play ? Quote Link to comment Share on other sites More sharing options...
kent_white Posted May 29 Author Share Posted May 29 On 25/05/2023 at 22:01, barryk32 said: https://support.xbox.com/en-US/help/hardware-network/settings-updates/back-up-your-settings Here's what you need to do Brilliant - thanks mate! I'll give it a go! 👍 Quote Link to comment Share on other sites More sharing options...
kent_white Posted May 29 Author Share Posted May 29 On 25/05/2023 at 20:47, Casino said: Prob @barryk32s thing But this may or may not be helpful I'll give this a go as well! 😁 Quote Link to comment Share on other sites More sharing options...
kent_white Posted May 29 Author Share Posted May 29 On 26/05/2023 at 15:04, ErnestTurnip said: It might be a profile issue, what game are you trying to play ? It's all the games we have - with the exception of Teenage Mutant Ninja Turtles for some reason (don't ask) 😁 I'm Shredder by the way! Quote Link to comment Share on other sites More sharing options...
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