Smiley Posted January 28, 2014 Posted January 28, 2014 Can they put their prices up mid contract? Only gone up £1 per month - but presumed when I signed a 2 year deal - that's the price I was paying over the entire contract? At O2, we want you to have the best digital experience possible. That's why we're always investing in the best technology. We're already making this happen. But with the current Retail Price Index (RPI) rate of inflation at 2.7%, the cost of everything is going up. As a result, we're adjusting the price of your tariff in line with RPI. This means when you get your March 2014 bill, it will be updated from £37.15 to £38.15. You'll also see some changes to our other charges, such as for calls and texts if you go over your monthly allowance, international calls and MMS. To see what this means for you, go to o2.co.uk/prices. Kind regards Martin Bould Head of Consumer Marketing Quote
Winchester White Posted January 28, 2014 Posted January 28, 2014 It will be in the small print somewhere. Just to make you feel better O2 only makes about 100 million profit a month... Quote
kent_white Posted January 28, 2014 Posted January 28, 2014 When they say they want to give us 'the best digital experience possible'. I wonder if this means they are upgrading their technology to give me at least a 3g signal in most parts of town. Sat here in Heaton at the mo with nowt! Quote
Whites man Posted January 28, 2014 Posted January 28, 2014 Sat here in Heaton at the mo with nowt! Johnson Folders nicking all the bandwidth. Quote
Boothy Posted January 28, 2014 Posted January 28, 2014 o2 really are scum bags... Ofcom unveiled new rules about exiting contracts when they were increased mid-term, which the operators agreed to: http://www.theguardian.com/money/2014/jan/23/mobiles-users-quit-fixed-contracts-broadband-ofcom http://www.pcpro.co.uk/news/384928/ofcom-customers-can-cancel-contracts-after-price-rise Only for o2 to immediately hit their existing customers with a hike and loop hole their way out of the ruling: http://www.theguardian.com/business/2014/jan/24/o2-customers-higher-prices-changed-contracts Quote
mannyroad58 Posted January 28, 2014 Posted January 28, 2014 The cheeky bastards What would they say if you decided to only pay them £36.15 a month when you 1st signed up with them Quote
Carlos Posted January 28, 2014 Posted January 28, 2014 I've just fucked them off at the end of my contract, moved to GiffGaff which uses the same network. £10 a month as opposed to £22. Cheeky cunts. Quote
little whitt Posted January 28, 2014 Posted January 28, 2014 i have 3 phones 29p each they gone up twats Quote
Andydee Posted January 28, 2014 Posted January 28, 2014 4 contracts with O2 and at no point was mid term price rise mentioned. Wonder how they'd deal with a claim supported by witness affitdavit? Ofcom said the terms were legal so long as they were clearly flagged at the point of sale. A spokeswoman said: "If a provider were to introduce increases beyond the price or prices a customer agreed to at point of sale, they would have the right to exit that contract without penalty. Ofcom will conduct research, such as mystery shopping, to assess the transparency of contractual information given to customers by providers at the point of sale". Quote
L/H White Posted January 28, 2014 Posted January 28, 2014 Can they put their prices up mid contract? Only gone up £1 per month - but presumed when I signed a 2 year deal - that's the price I was paying over the entire contract? At O2, we want you to have the best digital experience possible. That's why we're always investing in the best technology. We're already making this happen. But with the current Retail Price Index (RPI) rate of inflation at 2.7%, the cost of everything is going up. As a result, we're adjusting the price of your tariff in line with RPI. This means when you get your March 2014 bill, it will be updated from £37.15 to £38.15. You'll also see some changes to our other charges, such as for calls and texts if you go over your monthly allowance, international calls and MMS. To see what this means for you, go to o2.co.uk/prices. Kind regards Martin BouldHead of Consumer Marketing Just had the same message, twats I'm thinking of going sim only when my contract expires in May £16 a month, Unlimited calls and texts with 1Gig of data Quote
Youri McAnespie Posted January 28, 2014 Posted January 28, 2014 (edited) I wouldn't stick with them after that c*nt's trick on principle, even if you went SIM only or not. GiffGaff do £10 monthly no-contract 'goodybags' - 600 minutes, unilimited texts (I think) and 1GB data - plus you get free calls and unlimted texts to GiffGaff phones for three months (starting or restarting afresh every time you top-up - even if you only top up a £5) - The international minute rates on GiffGaff are really good too, if anyone calls abroad a lot. Plus if you blag some Giffgaff SIMS and pass them out you get £5 (cash or credit) every time one gets activated. Some folk plug GiffGaff as a nice sideline (not me), £5 a time every time you pimp one out. Edited January 28, 2014 by Youri McAnespie Quote
Horwich Posted January 28, 2014 Posted January 28, 2014 Tesco 4g...unlimited text...600min 2gb data £15 Quote
Traf Posted January 28, 2014 Posted January 28, 2014 The utility people are just as bad. I currently pay £155 per month for my Gas & Elec, they've just sent my annual statement of usage, payments etc and new new DD is to be £333. So, I look at the statements and I've used £1520 worth of fuel/standing charges ie £1824 per year inc VAT. This is £152 per year, so technically they owe me £36. Any way I've just rung them and they said, they've based my payments on the last 3 months usage, ie winter. Set of fucking idiots. Anyway, my new payment is now £155, a familiar figure Quote
Andydee Posted January 28, 2014 Posted January 28, 2014 Did exactly the same last month when they said they were putting ours up to £260/mth. I have our usage in a spreadsheet for the last 8 years. Quote
Whites man Posted January 28, 2014 Posted January 28, 2014 I have our usage in a spreadsheet for the last 8 years. Move over Malcolm, there's a new statto in town. Quote
Traf Posted January 28, 2014 Posted January 28, 2014 Did exactly the same last month when they said they were putting ours up to £260/mth. I have our usage in a spreadsheet for the last 8 years. I have some numbers written on old betting slips. Quote
Andydee Posted January 28, 2014 Posted January 28, 2014 Move over Malcolm, there's a new statto in town. Think Malcolm's stats are a lot more interesting than my gas and leccy! Quote
birch-chorley Posted January 28, 2014 Posted January 28, 2014 Does this mean we can legally sack off out contracts and get a nice new handset elsewhere? Quote
Casino Posted January 29, 2014 Posted January 29, 2014 can we just go back to the first post i think something is being overlooked 1 quid fcuking one quid tight cnut Quote
mannyroad58 Posted January 29, 2014 Posted January 29, 2014 SIM only with Vodafone £10.50 900 mins unlimited text 500mb tinternet Simples Quote
Big City Girl Posted January 29, 2014 Posted January 29, 2014 Did exactly the same last month when they said they were putting ours up to £260/mth. I have our usage in a spreadsheet for the last 8 years. You may be a geek, but I'm thinking of following suit. I find my quarterly statements confusing, if I can at least try to make sense of it with a spreadsheet then it's worth it. Rock and fucking roll Quote
Casino Posted January 29, 2014 Posted January 29, 2014 SIM only with Vodafone £10.50 900 mins unlimited text 500mb tinternet Simples lads on that with his mums old apple wanker 4 Quote
Breightmet Boy Posted January 29, 2014 Posted January 29, 2014 Giffgaff £12 unlimited internet, 250mins, unlimited text. Does everything I need, more than happy customer, and my signal in Heaton is great Quote
Carlos Posted January 29, 2014 Posted January 29, 2014 Same here but for £10 you get 500 minutes and 1gb data which is way more than I use. Quote
tomski Posted January 29, 2014 Posted January 29, 2014 Just had the message. With this and the H town development news its been a bad news day all round. Quote
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.