Leyther_Matt Posted November 10, 2021 Share Posted November 10, 2021 18 minutes ago, mickbrown said: So season ticket holders could buy up to 1.30 and members could buy after that? 6 minutes ago, Dr Faustus said: Think they just stopped at 130. ST holders don't have to be members this season All sales stopped at 1.30pm, but that was purely because of Stockport selling their allocation rather than anything to do with memberships. They still would have been on sale until kick off had Stockport not sold out. Quote Link to comment Share on other sites More sharing options...
ZiggyStardust Posted November 10, 2021 Share Posted November 10, 2021 1 hour ago, batton carrier said: genuine story from sunday. i have 3 season tickets none of us were going to stockport game as it clashed with my daughters football . on route to her game at around 1.30 she called me to tell me she had to pull out of the squad due to pulling up during warm up. At this point me and mrs were on the m60 just passed traf centre we spun round and went home we live just off junction 6 of the m61. We could and would have easily made the game but we couldnt go because we have not yet made ourselves members and the ticket office was shut . 2 tickets and probably another £20 in the ground lost. As ST Holders, you would not need to become members to purchse tickets this season. Ticket sales stopped at 1.30 to everyone however, so you would have been unable to buy them anyways. Sorry you missed the game, but it had nothing to do with the membership scheme. There are obviously problems for some with it, but there are so many stories where people are blaming the scheme, where it is not at fault. Quote Link to comment Share on other sites More sharing options...
Moderators Horwich Posted November 10, 2021 Moderators Share Posted November 10, 2021 Tickets were on sale upto kickoff AFAIK (online, for members) You just couldnt call in person after 130pm Quote Link to comment Share on other sites More sharing options...
little whitt Posted November 10, 2021 Share Posted November 10, 2021 14 hours ago, Traf said: The admin fee is just bullshit. They Thick As Fuck in that office They Have to make the Wagers up some how Quote Link to comment Share on other sites More sharing options...
batton carrier Posted November 10, 2021 Share Posted November 10, 2021 32 minutes ago, Horwich said: Tickets were on sale upto kickoff AFAIK (online, for members) You just couldnt call in person after 130pm i tried to buy online at prob 1.45 on my way home i clicked buy tickets .A screen came up that said "this event is only available to members" I didnt go any further than that . Maybe i could have bought a ticket if i had delved a little deeper but should it really be that difficult to get a ticket for a game Quote Link to comment Share on other sites More sharing options...
Moderators Horwich Posted November 10, 2021 Moderators Share Posted November 10, 2021 I believe it takes around 24-48 hours from registering an account, to being able to buy a ticket. Quote Link to comment Share on other sites More sharing options...
Leyther_Matt Posted November 10, 2021 Share Posted November 10, 2021 22 minutes ago, batton carrier said: i tried to buy online at prob 1.45 on my way home i clicked buy tickets .A screen came up that said "this event is only available to members" I didnt go any further than that . Maybe i could have bought a ticket if i had delved a little deeper but should it really be that difficult to get a ticket for a game If you're a season ticket holder then you would have just needed to log in and away you go. Just as if that screen hadn't come up, you'd have had to log in once you'd selected your seats. Exactly the same number of steps, just in a different order. Quote Link to comment Share on other sites More sharing options...
Ani Posted November 10, 2021 Share Posted November 10, 2021 1 hour ago, little whitt said: They Thick As Fuck in that office They Have to make the Wagers up some how Alanis Morissette likes this. Quote Link to comment Share on other sites More sharing options...
MancWanderer Posted November 10, 2021 Share Posted November 10, 2021 53 minutes ago, Horwich said: I believe it takes around 24-48 hours from registering an account, to being able to buy a ticket. I’m 72 hours in and still don’t have permission to buy a ticket and have two emails telling me that I’ve registered and that I’m a member Quote Link to comment Share on other sites More sharing options...
Site Supporter Cheese Posted November 10, 2021 Site Supporter Share Posted November 10, 2021 (edited) 35 minutes ago, MancWanderer said: I’m 72 hours in and still don’t have permission to buy a ticket and have two emails telling me that I’ve registered and that I’m a member I might be wrong, but I suspect you need to log in to your membership profile, as well as your online account. It is very fucking confusing, and I don't blame anyone for struggling with it. They've properly fucked it up. Once you're into the ticket bit, it's this icon here. It's totally counter-intuitive as you're already logged into your online account, but your membership profile isn't connected to your online account, so you have to log in to that seperately: Edited November 10, 2021 by Cheese Quote Link to comment Share on other sites More sharing options...
Moderators Zico Posted November 10, 2021 Moderators Share Posted November 10, 2021 Am i going to have to sign up for Stockport tickets? Quote Link to comment Share on other sites More sharing options...
Moderators Casino Posted November 10, 2021 Moderators Share Posted November 10, 2021 8 minutes ago, Zico said: Am i going to have to sign up for Stockport tickets? As a STH you shouldnt have to As a non STH yes Ive signed up and i fear its going to fuck things up Quote Link to comment Share on other sites More sharing options...
Site Supporter MickyD Posted November 10, 2021 Site Supporter Share Posted November 10, 2021 56 minutes ago, Casino said: As a STH you shouldnt have to As a non STH yes Ive signed up and i fear its going to fuck things up Me too. My lad buys the tickets whilst WFH and I don’t actually know if he has or hasn’t signed up to the new membership scheme. Quote Link to comment Share on other sites More sharing options...
MancWanderer Posted November 10, 2021 Share Posted November 10, 2021 (edited) 3 hours ago, Cheese said: I might be wrong, but I suspect you need to log in to your membership profile, as well as your online account. It is very fucking confusing, and I don't blame anyone for struggling with it. They've properly fucked it up. Once you're into the ticket bit, it's this icon here. It's totally counter-intuitive as you're already logged into your online account, but your membership profile isn't connected to your online account, so you have to log in to that seperately: Thanks pal but computer still says no….. Edited November 10, 2021 by MancWanderer Quote Link to comment Share on other sites More sharing options...
Site Supporter Cheese Posted November 10, 2021 Site Supporter Share Posted November 10, 2021 8 minutes ago, MancWanderer said: Thanks pal but computer still says no….. Try this link: https://www.eticketing.co.uk/bwfc/Authentication/Login Quote Link to comment Share on other sites More sharing options...
MancWanderer Posted November 10, 2021 Share Posted November 10, 2021 39 minutes ago, Cheese said: Try this link: https://www.eticketing.co.uk/bwfc/Authentication/Login Takes me through the exact same process accepts my username and password and then tells me I don’t have permission. Thanks mate for your effort. I’ll ring them at some point tomorrow Quote Link to comment Share on other sites More sharing options...
Site Supporter Cheese Posted November 10, 2021 Site Supporter Share Posted November 10, 2021 12 minutes ago, MancWanderer said: Takes me through the exact same process accepts my username and password and then tells me I don’t have permission. Thanks mate for your effort. I’ll ring them at some point tomorrow 👎 I'm sure they'll sort it. What a fucking shit show. Quote Link to comment Share on other sites More sharing options...
MancWanderer Posted November 10, 2021 Share Posted November 10, 2021 1 hour ago, Cheese said: 👎 I'm sure they'll sort it. What a fucking shit show. Dreadful. Username and passwords accepted and just takes me round in circles. Keep thinking it might be me but tried on phone and laptop Quote Link to comment Share on other sites More sharing options...
Johnnyrotten Posted November 10, 2021 Share Posted November 10, 2021 9 hours ago, Rudy said: It needs u-turning alright Even if every member got 4 allocated spaces they could use and all it took was for the main member to put their name in that would be a start. But a flawed system where we can’t even buy tickets isn’t acceptable Spot on. Not sure where you were going with "it wouldn't matter if we top of the league" though. Bottom of league one or top of prem, if a lot of us can't get tickets that's a bigger issue than league position. Quote Link to comment Share on other sites More sharing options...
radcliffe white Posted November 11, 2021 Author Share Posted November 11, 2021 I’m sure this will get resolved before our next cluster of home games otherwise revenue will be down Quote Link to comment Share on other sites More sharing options...
Members Rudy Posted November 11, 2021 Members Share Posted November 11, 2021 1 hour ago, radcliffe white said: I’m sure this will get resolved before our next cluster of home games otherwise revenue will be down 😂😂😂 cheers radders. I needed this Quote Link to comment Share on other sites More sharing options...
Whitesince63 Posted November 11, 2021 Share Posted November 11, 2021 Why on earth did they rush this in so quickly without even any testing first to confirm the process? It’s bollocks, so many people having problems and I still don’t actually know why it was necessary anyway, the security aspect just doesn’t cut it for me. If genuine fans can’t get tickets, despite numerous attempts and efforts, casuals are just going to give up and that’s going to cost the club the revenue it needs. Surely just accept it was a mistake, pull it, review it and if it’s still necessary, test it, make sure it works properly and start it for next season. Quote Link to comment Share on other sites More sharing options...
Members Rudy Posted November 11, 2021 Members Share Posted November 11, 2021 In trying to get tickets last week my owd man emailed hoping they would get back to him. They didn’t until this morning they rang him, apologised and said they’re trying to resolve any issues they are finding, said it’s been a nightmare for the ticket office and feel a bit helpless at times. He’s just been on and ordered two for Friday. Quote Link to comment Share on other sites More sharing options...
Super Bock Posted November 11, 2021 Share Posted November 11, 2021 The website doesn't seem to want to process my payment for tomorrow night. I've tried several cards, so it's not down to the bank as the website suggests. Very odd. Nobody picks up at the ticket office either. It's painful. Quote Link to comment Share on other sites More sharing options...
Johnnyrotten Posted November 11, 2021 Share Posted November 11, 2021 Tried to get Stockport tickets, I'm a S/T holder and I joined the membership over a week ago. Just says This Event Is Not Available To You. TBH I can live without going, its on TV and that away end looks cold, but just another example, its not good enough. Quote Link to comment Share on other sites More sharing options...
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