chrisw99_2

I logged into my account many many times. Nothing has been showing up until 10 mins ago. Suspciously just after my phone call to them. That's how I could look at the map with all the seats on. I no longer have that option to do that now, it just takes me back to my old seat.

Interestingly I have just logged in to the ticket site again, and a pop up appeared saying I have a renewal and my old seat has appeared for me to buy now.

Ok, i've rung them and it's interesting. The reason I can't buy my seat online (it's a grey blob not a blue blob) is it IS still reserved to me, till 5th July. But as the website is just general sale, it's not showing it as available for me to buy myself... will have to do by phone. Interestingly my mate next to me is blue and he said his seat got cancelled last year probably because he cancelled the direct debit or something.

Not when they've been selling other peoples seats 😒 there's going to be chaos!

How did you ring through? Every number I try says the line is closed due to Covid?

Hi all, my username is chrisw99 which I've had for many many years, but haven't logged on for a while due to other things going on in my life. tried to log on yesterday to post something about season tickets, but couldn't get in with any of my usual passwords. tried the forgot password bit which asks for your email but it said email not recognised. So I created this chrisw99_2 account temporarily. How can I get access to my chrisw99 account back? I suspect because it's so old, the email I used was an old one from a long time ago I no longer have access to, so I really could do with this chrisw99_2 account being deleted and the email address I used for this being set as the email address on chrisw99. Cheers for any help...

I thought the same but as it says "until further notice" there has been nothing subsequently to say I'd be losing my seat. There are a LARGE amount of people who didn't renew last year who have been patiently waiting till they have been able to buy their seat again. I suspect a lot of them haven't tried yet, so this could be trouble brewing. "Not much help now I know, But I'd have contact the TO when they first went on sale to find out the ins and outs." Actually, I did, on the day that renewals opened a few weeks ago... as I was surprised it just seemed to be renewals then general sale, was expecting an intermediate stage for the 2019 people whose seats had been reserved. "Hello, Could you tell me what is happening with season ticket sales for long term season ticket holders who didn't renew last season due to the pandemic. We were told our seats would be held for a year. How and when can we renew with our original seats? " Reply was... "Supporters who didn’t renew for last season (Season 2020/2021), will be able to purchase a seat from the 7th June 2021 (Subject to change)." As I'd asked the question about renewing with our original seats, I just blindly waited a few weeks till the 7th June. Another email now sent. Will let you know the response.

Hmm, you can't ring. If you ring the ticket office you get "ticket office phone line is closed until further notice to protect our staff from covid". Tells you to ring Bolton Central instead. When you do that, you get the same message.

I will give them a ring today. If they have sold my seat to someone else, when it's clearly stated it will be reserved for the people not able to justify renewing last season, I will be a tad annoyed. It's like the people who couldn't get one last season due to what's going on have just been forgotten about, there have been no postal brochures, no emails, nothing. It's only because I have been actively waiting till general sale happened yesterday that I assumed yesterday was the first chance I'd have to get my seat back.

The seats were supposed to be reserved "until further notice". From the FAQs that were sent out at the start of last season: Q: If I don't renew my existing seat by the Early Purchase Deadline of 6 September, will I lose my seat? A: No. All seats that haven't been renewed will be reserved until further notice. Due to the impact of COVID19, the club understands that supporters may not be in a position to purchase their seat during this uncertain time. Did I miss the notice that was given? I, like many others, logged on today to find the seat I have had for 20 years, and assumed was still reserved due to the FAQ answer above, isn't available. From https://www.bwfc.co.uk/siteassets/documents/faqs---202021-tickets.pdf