glennboltw Posted October 9, 2011 Posted October 9, 2011 internet on laptop was working fine but then yesterday started having trouble. the internet takes forever to load up. then it crashes and says not responding. had Google chrome installed so uninstalled this and reverted back to explorer but same trouble. Google site will load but then when try to go on anything else it says the page can not be found. i have reset explorer settings. the laptop says i have connection to my sky broadband and that the connection is excellent. i can't understand why explorer won't therefore work. any help would be appreciated. cheers Quote
barryk32 Posted October 9, 2011 Posted October 9, 2011 Do a system restore to when it was working. Quote
glennboltw Posted October 9, 2011 Author Posted October 9, 2011 we did restore but it did not restore far enough back to before the problem started and therefore it did not work. installed all updates for windows but still nothing. any other suggestions greatly appreciated. Quote
Casino Posted October 9, 2011 Posted October 9, 2011 do a full virus scan then download ccleaner from here http://www.filehippo.com/download_ccleaner and run it use it to do a registry check to can't do any harm Quote
glennboltw Posted October 9, 2011 Author Posted October 9, 2011 can't get internet connection so i can't download it. Quote
Casino Posted October 9, 2011 Posted October 9, 2011 hmmm download it elswhere and put it on a stick Quote
nearlyeverywere Posted October 9, 2011 Posted October 9, 2011 can't get internet connection so i can't download it. had a new wireless modem fitted by virgin the other day.day after,everything started to go really slow,no internet connection,nothing.unplugged power to modem for a few minutes,plugged it back in and its been fine ever since.not sure how sky set up works. Quote
glennboltw Posted October 9, 2011 Author Posted October 9, 2011 do a full virus scan then download ccleaner from here http://www.filehippo...wnload_ccleaner and run it use it to do a registry check to can't do any harm Brilliant! Worked a treat, Thanks. Quote
Casino Posted October 9, 2011 Posted October 9, 2011 great news pm me your address for the invoice Quote
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