Don't talk to me about dam ash clouds on 16th May was supposed to go Tenerife for a week only to find out airspace was closed when we were due to fly, spoke to the airline offered us a full refund but wouldn't get it for 10-15 days, kindly a mates Mum donated her credit card so we could book another holiday this time to Majorca on the following Tuesday, got to the airport at 4am and ours was the only flight cancelled because staff hadn't had long enough break or something to do the 7am flight, so they offered us a transfer either from Bristol or Gatwick and initially said we would have to find our own way there, anyway in the end they laid coaches on for that that transferred and we eventually flew from Bristol Airport 1t 3.20pm I need another holiday to get over that now!