Not that I'll have been missed, but I've not had t'Internet at 'ome since 4 January. It just went off. I've been ringing Wankadoo nearly every night, holding on and on, then getting through to (cue comedy Indian accent) Good evening, my name is Gary/Shaun/Steve etc. No it isn't!

They've suggested loads of things loads of times, but nothing doing.

Bastards can't or won't put my problem right, and won't cancel my contract so I can get another provider. I've written to their place in Rotherham and St.Albans. They didn't even reply until last week. They said someone would ring me last Wednesday night at 7:00 pm. Waited until 11:30 but still no call.

Arse'oles.

Not that I'll have been missed, but I've not had t'Internet at 'ome since 4 January. It just went off. I've been ringing Wankadoo nearly every night, holding on and on, then getting through to (cue comedy Indian accent) Good evening, my name is Gary/Shaun/Steve etc. No it isn't!

They've suggested loads of things loads of times, but nothing doing.

Bastards can't or won't put my problem right, and won't cancel my contract so I can get another provider. I've written to their place in Rotherham and St.Albans. They didn't even reply until last week. They said someone would ring me last Wednesday night at 7:00 pm. Waited until 11:30 but still no call.

Arse'oles.

 

I had the same thing with 'em for months...just tell 'em your by your PC when you call and say you're going through all the checks even if you don't. Eventually they'll send a BT guy out to sort it.

 

And don't listen to 'em when they say they'll call you - it never ever happens.

they sound shite

Get yourself on ntl broadband and you wont have these problems

Just gone onto NTL from Wanadoo and to be perfectly honest with you the Customer Service is utter shite with both of em.

 

E-mail this chap - philip.mehl@uk.wanadoo.com

 

He's the MD and sorted my problem out within the hour, but don't let him pass you off to any of his Customer Executive bints, they're f??cking useless

go to the top...thats what i do...with the help of carlos

 

powerhouse fuckin hate me

Just gone onto NTL from Wanadoo and to be perfectly honest with you the Customer Service is utter shite with both of em.

 

E-mail this chap - philip.mehl@uk.wanadoo.com

 

He's the MD and sorted my problem out within the hour, but don't let him pass you off to any of his Customer Executive bints, they're f??cking useless

 

 

For once i have to agree with you.........im on NTL and its crap .........you can never get through to thier customer service.

 

The other week , eveything crashed, and i couldn't get back up .....so i rang the helpline took me allnight more or less to get through.......

 

 

and not being a computor expert it took me ages to set back up, but they were very rude and unhelpful, kept tutting at me all the way through the call...................

most customer service is going to be shite

 

its to be expected

 

ntl have always done ok for me, but you do need to persevere

 

fortunately, it doesn't go wrong very often

most customer service is going to be shite

 

its to be expected

 

ntl have always done ok for me, but you do need to persevere

 

fortunately, it doesn't go wrong very often

 

 

I've been with NTL for about 2 years now and to be honest it's been that reliable that I have never had occasion to ring customer service, so I wouldn't know how shite they were.

 

(Had to turn the modem off and on occasionally, but even Ian can do that, so it's hardly a hardship)

had trouble getting em to send my bill to the right address

 

they did have to send me a new modem

 

they've upped the speed to 2meg

 

and more than matched a deal i'd found to go to talk/talk-bt

 

for 25 quid i've got 2meg bb and all evening/weekend calls for free

Get yourself on ntl broadband and you wont have these problems

Engineer from NTL came to my house last week he said if you need customer services phone before 4PM after that it is full of students and they don't give a shit.

Get yourself on ntl broadband and you wont have these problems

Engineer from NTL came to my house last week he said if you need customer services phone before 4PM after that it is full of students and they don't give a shit.

 

Whereas if you ring before 4pm, you get through to the regular bnch of disgruntled employees who couldn't give a fcuk.

NTL are utter tossers and ragging thick.

 

i cancelled my direct debit with them for the broadband service.

 

 

and i took them almost 12 months to cut me off :D/ and they never asked for any money for the 12 months of free broadband they provided me :D/

 

 

NTL = CLUELESS FUCKERS