November 25, 201411 yr I lost my blackpool tickets. Rang the club, they arrnaged duplicates to collect at Blackpool, they tunred up and we got in fine. The club also sent me an email so i had a record in case on any issues. I was fuming that i had nothing to complain about. Although I did step in some dogshit outside the ground so can i blame the ticket office for that. I know people from ticket office might come on here, so if they do....thanks great job !!!
November 25, 201411 yr Surely you weren't happy with the queues and big puddles outside? Somebody from our ticket office should have been there to mop up. I'm outraged.
November 25, 201411 yr I will also thank them. Helpful young lad in the club shop sorted out my Half a season ticket for me and my daughter in a couple of minutes. He had our client references and told me when tickets would be ready and then wished me a good day. Booooo.
November 25, 201411 yr I will also thank them. Helpful young lad in the club shop sorted out my Half a season ticket for me and my daughter in a couple of minutes. He had our client references and told me when tickets would be ready and then wished me a good day. Booooo. a girl in the shop did my season ticket for me over the summer. Gave her my old client ref, she sorted it all in a couple of minutes & was quite pleasant. Lazy daft bint!
November 25, 201411 yr a girl in the shop did my season ticket for me over the summer. Gave her my old client ref, she sorted it all in a couple of minutes & was quite pleasant. Lazy daft bint! same woman made me get 10 full names, addresses, date of birth and client reference numbers for 10 watford away tickets on open sale. after id got all the info and rang back the guy said i didn't need them.
November 25, 201411 yr a girl in the shop did my season ticket for me over the summer. Gave her my old client ref, she sorted it all in a couple of minutes & was quite pleasant. Lazy daft bint! I hope you kicked off about it. Disgraceful.
November 25, 201411 yr same woman made me get 10 full names, addresses, date of birth and client reference numbers for 10 watford away tickets on open sale. after id got all the info and rang back the guy said i didn't need them. Great service. Good to hear this kind of stuff when it all goes smoothly.
November 25, 201411 yr same woman made me get 10 full names, addresses, date of birth and client reference numbers for 10 watford away tickets on open sale. after id got all the info and rang back the guy said i didn't need them. that'll be the ticket office not the shop. Down with the ticket office!
November 25, 201411 yr They arranged duplicates for me at the Middlesborough away game last season top job well done to the T.O. Edited November 25, 201411 yr by Mounts Kipper
December 11, 201411 yr Shit job this time ticket office Trying to buy half season tickets online - site kept fucking up Gave up and called them....on hold for a while no problem...then a voice says "all agents are currently busy, please try again later" and the phone goes down. What the fuck is that all about at 11:40am on a Thursday morning? Fucking amateurs
December 11, 201411 yr I rang em to enquire where my Blackpool away tickets on the Monday before the game. They told me they had been posted to one of the 5 addresses in my party but they didnt know which! I said why didn't you send them to the billing address...she said she didn't know. In the meantime she put me on hold without pressing the on hold button,so I could hear her asking Brian if he was brewing up and refered to me as this old fella! Haha
December 11, 201411 yr Anyone who ordered a Half Season Ticket had theirs through post yet? My mates came last week. They are actually full season ticket cards cut in half with scissors.
December 11, 201411 yr Anyone who ordered a Half Season Ticket had theirs through post yet? I can't order them due to the above
December 11, 201411 yr Anyone who ordered a Half Season Ticket had theirs through post yet? No Chap said mid December in the shop
December 11, 201411 yr Anyone who ordered a Half Season Ticket had theirs through post yet? They are bright green so we can spot the shit, bandwagon fans shuffling through the turnstiles
December 11, 201411 yr Shit job this time ticket office Trying to buy half season tickets online - site kept fucking up Gave up and called them....on hold for a while no problem...then a voice says "all agents are currently busy, please try again later" and the phone goes down. What the fuck is that all about at 11:40am on a Thursday morning? Fucking amateurs I rang about that time, no problems. In fact, it was probably me holding you up Why does it always seem to be you Jules? It can't always be the TO. Would you like me to pop round & show you how to use a phone?
December 11, 201411 yr My mates came last week. They are actually full season ticket cards cut in half with scissors. Diagonally. They've used a zig zag scissors too.
January 13, 201511 yr I misplaced my season ticket Saturday, Went to the office expecting a load of drama. "No problem Mr W here's a replacement for today, and if you don't find it give us a ring and I will send you a new one." Polite, efficient and helpful. Credit where credit's due
January 13, 201511 yr They charged me a fiver last time I lost mine/left on a toilet in poulton. Because they have a "vile" transaction fee
January 13, 201511 yr I left my season ticket at home also on Saturday, I knew my client ref etc so they just re-printed a ticket for me. I fully expected to have to pay and claim a refund at a later date when I had my ticket with me
I lost my blackpool tickets.
Rang the club, they arrnaged duplicates to collect at Blackpool, they tunred up and we got in fine.
The club also sent me an email so i had a record in case on any issues.
I was fuming that i had nothing to complain about. Although I did step in some dogshit outside the ground so can i blame the ticket office for that.
I know people from ticket office might come on here, so if they do....thanks great job !!!