https://www.bwfc.co.uk/news/2021/october/wanderers-launch-official-membership/
 

3 minutes ago, Johnnyrotten said:

Tried to get Stockport tickets, I'm a S/T holder and I joined the membership over a week ago.  Just says This Event Is Not Available To You.  TBH I can live without going, its on TV and that away end looks cold, but just another example, its not good enough.

Its absolutely shambolic & yet again nothing from the club, do they really give a toss about the fans struggles getting tickets through this absolutely abysmal, shocking membership scheme ?

Is anyone at the club listening to the supporters ?, it appears not. 

20 minutes ago, Super Bock said:

The website doesn't seem to want to process my payment for tomorrow night. I've tried several cards, so it's not down to the bank as the website suggests. Very odd. Nobody picks up at the ticket office either. It's painful.

I’d suggest ringing the switchboard and asking for the ticket office

2 minutes ago, radcliffe white said:

I left joining in case any problems came about il let it auto join next season 

Don't think the joining is the issue. 

The system afterwards just seems wank.

Unless they fix that, then auto enrolment next season will still be wank

Took me 2 mins to get 6 Stockport tickets

4 hours ago, Super Bock said:

The website doesn't seem to want to process my payment for tomorrow night. I've tried several cards, so it's not down to the bank as the website suggests. Very odd. Nobody picks up at the ticket office either. It's painful.

I had a similar issue just now when trying to buy Stockport tickets. Kept telling me to try a valid card number even though it was correct and is the one I use on there all the time (MasterCard). Tried my debit card (Visa) and it worked straight away so not sure whether that’s something to consider. 

Hung a few times for Stockport tickets, but eventually sorted

The response from the club to those complaining.

 

https://www.theboltonnews.co.uk/sport/19711475.bolton-wanderers-chief-exec-neil-hart-answers-questions-membership-scheme/

Just now, TrickyTrotter said:

The response from the club to those complaining.

 

https://www.theboltonnews.co.uk/sport/19711475.bolton-wanderers-chief-exec-neil-hart-answers-questions-membership-scheme/

To paraphrase, it's all tickety boo 🙄

(See what i did there).

 

Think this fella needs to be careful how he goes about this sounds like he’s got his back up a little

14 minutes ago, TrickyTrotter said:

The response from the club to those complaining.

 

https://www.theboltonnews.co.uk/sport/19711475.bolton-wanderers-chief-exec-neil-hart-answers-questions-membership-scheme/

Far too much talk of "sets of data", and no acknowledgement that for many people the problem hasn't been signing up but purchasing tickets after signing up.

What a poor, dismissive attitude.

Really strange tone comes across in that interview. Also chats on as if its the mid 80s and there's hordes of out of control rampaging fans to crack down on.

Taking it away from Wigan and chatting about Rotherham trouble

This fella would be suited at fulham 

12 minutes ago, Lt. Aldo Raine said:

Far too much talk of "sets of data", and no acknowledgement that for many people the problem hasn't been signing up but purchasing tickets after signing up.

What a poor, dismissive attitude.

Yes he comes across as being arrogant, data this & data that, a person who doesn't know the club, the area, the fans and doesn't really want to. As others have said no acknowledgment whatsoever for the many loyal fans still encountering issues

He needs to change his attitude quickly otherwise he could quite easily piss even more fans off than he has with his abysmal membership scheme. I can't see him being here long if he carries on being this arrogant & dismissive of the fans concerns.

11 minutes ago, Mr Grey said:

It's to identify trouble makers, collecting data and more data without telling us of any benefits.

The only interesting bit of that article was about the Rotherham fan being sparked out on his back..... lovely stuff.

I'm not sure how a sparked out Rotherham fan outside the stadium is relevant.

Are you only allowed to spark folk out if your a member?

4 minutes ago, barryk32 said:

I'm not sure how a sparked out Rotherham fan outside the stadium is relevant.

I think he was using it as a way to make his point that football disorder is on the rise.

Im not excusing the incidents he has seen, but there's been issues outside that part of the ground since it was built, and I wouldn't mind he's come from a club where its actively hostile outside the ground and makes ours feel like a tennis event in comparison.

I'm actually onboard with the need to modernise the workings of the club including ticketing but it's framed in quite a strange way in that article, like there's serious and urgent issues with fans that need dealing with right now even if it means rushing things through and I'm not sure we're at that point.

Vocal minority

Yet it was a minority in the Wigan game that fast tracked this through. 
 

Cmon Neil

Just read the article.  He's way, way off the mark.  The tone of his comments also doesn't come across well.

FV have done so many good things since they came in but this is a PR disaster IMO.

Which stakeholders...plod and the council

 

Hmmm

This is GMP driven just fucking say it man 

If that's his first communication with the supporters it's piss poor one.

Arrogant and condescending and absolutely no acknowledgement of the problems people have had with the system.

Basically saying, get with the times people. You're nowt but a line in a CRM system, and an email address to fire marketing bullshit at.

8 minutes ago, radcliffe white said:

This is GMP driven just fucking say it man 

Just listening to Iles' podcast now and it does sound mainly driven by police as the club was on its "last warning" after what happened v Exeter during lockdown and that they were looking to increase policing at games which would drive up costs etc.

Edit - podcast was recorded before he interviewed the chap.

Edited November 12, 20214 yr by Marc505

6 minutes ago, Marc505 said:

Just listening to Iles' podcast now and it does sound mainly driven by police as the club was on its "last warning" after what happened v Exeter during lockdown and that they were looking to increase policing at games which would drive up costs etc.

Told you mate the police have had a hard on for us for ages

now not condoning some actions but they seriously need to wake up and compare it what happens at many grounds across the uk

Also just read some bolton fan got attacked  after the game at Plymouth surely it was too wet to be bothering with kicking off 

Edited November 12, 20214 yr by radcliffe white

47 minutes ago, Rudy said:

Vocal minority

Yet it was a minority in the Wigan game that fast tracked this through. 
 

Cmon Neil

I tell you what yes there's some very vocal moaners on BWFC twitter, but possibly worse are the very vocal sycophants. Fuck me club could announce all the seats are being turned to face away from pitch and people would be defending it.

Horrible thing twitter. Horrible but unfortunately indispensable.

5 minutes ago, radcliffe white said:

Told you mate the police have had a hard on for us for ages

now not condoning some actions but they seriously need to wake up and compare it what happens at many grounds across the uk

Also just read some bolton fan got attacked  after the game at Plymouth surely it was too wet to be bothering with kicking off 

Why are they so arsed about us though? The more people get treated like trouble makers, the more people will act up to it.

Heard nothing about something happening af Plymouth, that rain afterwards was bad enough to make me just want to be at home with a brew!

Nothing Hart said in his BN artical has changed my opinion. He is quick to use the word minorities when defending the membership scheme. Why should the minority change club policy for the rest of us? If he follows that strand of logic then he should be paying very careful attention to the vocal social media minority (as he puts it) on this subject instead of just waving it off as a bunch of random agitators. Its not my style to go head long in to something without giving it some thought. The scheme doesn't sit well with me so I've expressed my opinion. His explanation that some other clubs do it doesn't work. It's a minority of clubs that do it. The majority dont. And the going to a concert analogy doesn't work either. I don't personally invest in going to watch the same performer every other week. And I don't know what concerts he goes to but the ones I go to don't have seats in a mosh pit.

My biggest gripe is that it is unnecessary and more big brother than anything else.

Edited November 13, 20214 yr by Underpants