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Wanderers Ways. Neil Thompson 1961-2021

Virgin TV/Broadband


DazBob

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Pretty sure there used to be someone on here who can get good deals with them?

We've just been told our basic TV and broadband package will be going up from £35 per month to £54 from next month.  They can get fucked. 

As much as I think their broadband is ace, there's no way I'm paying that.  Anyone know anyone who can get good deals, with Virgin or elsewhere?  Not arsed about having any sports packages or owt - I already get those elsewhere.

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16 minutes ago, freds dad said:

Can someone else in the house be a new customer to take advantage of any deals. Alternatively give them a call, mention how long you’ve been with them and threaten to leave.

Aye, I'll be trying both those.  Cheers. 

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Not sure about Virgin but Sky wouldn’t give the same household a deal unless it was a new person in the house 

So you’d have to cancel and say your moving out (to a non virgin area) then get someone else in the house (who has a different surname) to call up the next day and get the new customer offer 

Thats if it’s the same conditions as the new sky customer offers 

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1 hour ago, DazBob said:

Pretty sure there used to be someone on here who can get good deals with them?

We've just been told our basic TV and broadband package will be going up from £35 per month to £54 from next month.  They can get fucked. 

As much as I think their broadband is ace, there's no way I'm paying that.  Anyone know anyone who can get good deals, with Virgin or elsewhere?  Not arsed about having any sports packages or owt - I already get those elsewhere.

we were on £54ish for basic TV, phone and broadband

threatened to leave, been on £33 a month since

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Fuck them off and go with someone else if you can get decent broadband. You don't need 526mbps broadband at home unless you're running a Russian Troll Farm, its just a gimmick. 70 mbps is sufficient for a family of 4 all with laptops, tvs, alexas, ipads, mobiles, xboxes connected.  I sell Internet connectivity to businesses, many of them run large offices off 100mb, some massive public schools have less than 500mb for the whole campus. 

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12 minutes ago, Rudy said:

Yeah I’ve heard that before peely, next door is an IT boff and he said 100 will do ya but Virgin is really reliable 

He's right, and it's not always the mbps you need to look at. For gamers, you want low latency, packet loss, and jitter, all stuff that cause lagging if too high. If you aren't gaming it doesn't matter so much, as you don't care if your mobile takes an extra 2 seconds to open a Web page, or netflix to start the movie. Stuff like this, plus reliability is determined by the capacity and resilience of the  core network (all the servers and interconnected cabling between the telephone exchanges) The cheaper broadband providers may advertise ultrafast  500mb etc, but if the core network is shite, the service will be shite.

 

If you want reliability, and can get one, business broadband are miles better and the hubs have better WiFi.

Edited by peelyfeet
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1 minute ago, DazBob said:

As I'm permanently WFH now, it does need to be super reliable.

You want business bband, if you can get it. From a reputable provider. BT do a 4g back up so even if your cable gets cut, you still get service, though it will only work if you've got good 4g signal. 

Residential broadband break more often, take longer to get fixed when they do, have lower qualified engineers and support staff, that's why they cost less.

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15 minutes ago, peelyfeet said:

You want business bband, if you can get it. From a reputable provider. BT do a 4g back up so even if your cable gets cut, you still get service, though it will only work if you've got good 4g signal. 

Residential broadband break more often, take longer to get fixed when they do, have lower qualified engineers and support staff, that's why they cost less.

Is the porn better?

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14 minutes ago, Casino said:

100meg might be plenty but 23 with a similar number of devices ain't brilliant

If you can't get decent bband, there are multiple ways round it, but it costs.  Cheapest way is 4g or 5g unlimited sim card in a mobile bband hub. You need to check what the coverage is like indoors 1st, on here  https://www.ofcom.org.uk/phones-telecoms-and-internet/advice-for-consumers/advice/ofcom-checker

Then get a cheap sim from the provider, run a speed test on it, and if its any good get an unlimited data tarrif. 

Edited by peelyfeet
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18 minutes ago, Breightmet Boy said:

So it'll suit single mums from Farnworth with teenage sons n daughters, but not others :(

I was on the blag with sky for years with a 50% new customer code 

Bizarrely I had 2 accounts on their system, 1 at my Mums from when I lived there and a separate 1 that I had registered at my current address. When the 12 months was up I would cancel and get a ‘new customer deal’ on the old account for re joining. All you had to do was switch the viewing cards over every 12 months

Best deal I ever had was 75% off for 12 months

Dont think you’d be able to do that any more with Q but to be fair I’ve been on 1 account for about 5 years now as they always chuck 30%-40% off at me these days anyway, I can live with that. Sky Q is the best platform around 

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1 hour ago, kent_white said:

Virgin customer services is the most shambolic team I've ever come into contact with. It's like they've been trained to deliberately go out of their way to antagonise me.

They're wank - Virgin is ok until it goes wrong - I had a customer with a fault for a year. Virgin media is actually nothing to do with Richard Branson, never has been, he sold the naming rights to a company called liberty global when they bought virgin mobile off him in 2006.  Been shit ever since, the network is decent because telewest and NTL put the groundwork in, in the 1st place. Ive probbaly said this before, but in the business world, Virgin is worst option, you'd only pick them if you had no other choice, loads of telcos and IT companies won't use them, they cock things up and leave customers high and dry time and time again.

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1 hour ago, peelyfeet said:

They're wank - Virgin is ok until it goes wrong - I had a customer with a fault for a year. Virgin media is actually nothing to do with Richard Branson, never has been, he sold the naming rights to a company called liberty global when they bought virgin mobile off him in 2006.  Been shit ever since, the network is decent because telewest and NTL put the groundwork in, in the 1st place. Ive probbaly said this before, but in the business world, Virgin is worst option, you'd only pick them if you had no other choice, loads of telcos and IT companies won't use them, they cock things up and leave customers high and dry time and time again.

A bit surprising he let the name go too. 

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Im over a mile from the bt exchange

Im not connected to virgin

They need to cut through next doors drive to get to me

They signed a form agreeing virgin could dig

Said theyd come and do it but never turned up

Now nobody wants to talk about it and we have had a new drive laid

Useless 

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