September 10, 20241 yr Popular Post 12 minutes ago, Rival Son said: 1. Membership scheme. 2. Car parking fiasco. 3. Buses. 4. Cashless implementation. 5. East Lower. 6. Snitchline. Everyone is a stakeholder and should be considered, other than the fans. Close the door on your way out. For me biggest issue was taking the Supporters Trust as THE one voice for all supporters. Without slagging the ST it is clear they represent a small number from a quite specific demographic , which ain't their fault but they do not and never have spoken for me.
September 10, 20241 yr Just now, Ani said: For me biggest issue was taking the Supporters Trust as THE one voice for all supporters. Without slagging the ST it is clear they represent a small number from a quite specific demographic , which ain't their fault but they do not and never have spoken for me. The club will always do that. The sad thing is the ST are now in and fans will be fucked as they are just going to suit themselves. Why would they give up the freebies.
September 10, 20241 yr 12 minutes ago, Big E said: The club will always do that Why? Many companies manage to consult with all their “customers” through surveys and feedback. On the one occasion I recall Hart trying a survey, it was a right dog’s dinner. Much too detailed and complex, with its multiple sections and questions seeming to repeat themselves like a psychometric test! I never met anyone who got to the end of that survey, nor saw any outputs from it. Edited September 10, 20241 yr by Rival Son
September 10, 20241 yr 38 minutes ago, Manchester_whites said: Let’s not forget that he was willing to scrap the match buses. I don’t use them but plenty do and I reckon that shows he doesn’t care about the fans. I don't know of many other clubs that run match busses, especially at a lose
September 10, 20241 yr How many other clubs moved their stadium six miles away from the population centre? In many businesses, the buses would be regarded as a loss leader, to maintain customer numbers and revenue. Of course, over time, the routes and numbers using should be reviewed, as populations, demographics, travel methods, etc. change. However, his approach to this change - scant regard for consultation and impact - was consistent with other significant changes: top-down and driven by simple financial numbers. Edited September 10, 20241 yr by Rival Son
September 10, 20241 yr 16 minutes ago, Rival Son said: Why? Many companies manage to consult with all their “customers” through surveys and feedback. On the one occasion I recall Hart trying a survey, it was a right dog’s dinner. Much too detailed and complex, with its multiple sections and questions seeming to repeat themselves like a psychometric test! I never met anyone who got to the end of that survey, nor saw any outputs from it. Because no matter what you like to believe they want people who just want to agree with whatever the club are doing. They have no interest in everyday fans. The trust was originally made up of dodgey characters trying to make money (dodgey solicitor / accountant or whatever they were). Are you going to disagree with the club when they give you nice little days out and don’t question what you spend all the money on. The trust has had a fortune and not shown where any of it has gone
September 10, 20241 yr 27 minutes ago, L/H White said: I don't know of many other clubs that run match busses, especially at a lose The buses were running before Hart so he was going against the fans wishes. Not many clubs take their stadium out of town
September 10, 20241 yr 1 hour ago, Big E said: The club will always do that. The sad thing is the ST are now in and fans will be fucked as they are just going to suit themselves. Why would they give up the freebies. Tbf that ain't the ST fault, they represent their views. Mr Hart has not reached out to other groups, if anything the others have been painted as 'naughty'.
September 10, 20241 yr 53 minutes ago, Ani said: Tbf that ain't the ST fault, they represent their views. Mr Hart has not reached out to other groups, if anything the others have been painted as 'naughty'. i don't blame them for using the freebies / enjoying the hospitality. it stinks though that proper cross sections of the fan base are not invite to discuss issues. as you say though the naughty groups are not wanted
September 10, 20241 yr 23 minutes ago, Big E said: i don't blame them for using the freebies / enjoying the hospitality. it stinks though that proper cross sections of the fan base are not invite to discuss issues. as you say though the naughty groups are not wanted Which groups are these? what constitutes a group of fans could you have gone to NH saying you represent Cheshire whites and would like to discuss XYZ with you. somebody who tries ( however poorly) to do something gets pelters apathy rules.
September 10, 20241 yr 3 hours ago, Dr. Feelgood said: He Haa been the person who implemented many things, some simple, some complicated. Some done well, some less so. But he's been doing the stuff needed & has been supported by Sharon Brittan. She will know his worth & will miss him. An easy target for the boo boys & boy have they abused him. If he was good enough for Sharon he's good enough for me. Good luck & thanks. Cheers Neil
September 10, 20241 yr Just now, victor meldrew said: Which groups are these? Maybe people calling Hart not fit to burn on fan sites & the B(E)N letters page. He'd have every right to not want to deal with them.
September 10, 20241 yr 1 hour ago, Ani said: Tbf that ain't the ST fault, they represent their views. Mr Hart has not reached out to other groups, if anything the others have been painted as 'naughty'. how so?
September 10, 20241 yr 9 minutes ago, victor meldrew said: Which groups are these? what constitutes a group of fans could you have gone to NH saying you represent Cheshire whites and would like to discuss XYZ with you. somebody who tries ( however poorly) to do something gets pelters apathy rules. There is no route in. registered groups through the supporters association would be a start. Modern world. Ask the various websites. they don’t ask anyone. They don’t care though to be fair. Football fans will just continue to be ripped off no matter what.
September 10, 20241 yr 2 minutes ago, Big E said: There is no route in. registered groups through the supporters association would be a start. Modern world. Ask the various websites. they don’t ask anyone. They don’t care though to be fair. Football fans will just continue to be ripped off no matter what. The supporters trust is the way in , have you never heard of the Trojan horse
September 10, 20241 yr Popular Post Hes managed to make the simple task of going to the match more difficult. It'd harder to buy a ticket, harder to park and pay for parking and harder to buy a pint.
September 10, 20241 yr 6 minutes ago, gonzo said: Hes managed to make the simple task of going to the match more difficult. It'd harder to buy a ticket, harder to park and pay for parking and harder to buy a pint. In my experience, all of those things are easier than they were a few years ago. 🤷♂️
September 10, 20241 yr 14 minutes ago, gonzo said: Hes managed to make the simple task of going to the match more difficult. It'd harder to buy a ticket, harder to park and pay for parking and harder to buy a pint. tickets can be bought easily and delivered to my phone in 3 seconds, thanks neil park on the retail park like everyone else kiosk queues have never ran so smooth, once upon a time when you could use cash, you wasn't guaranteed to get served before the second half kicked off, thanks neil
September 10, 20241 yr Concourse queues have had a marked improvement recently. Was literally third in the queue at the corner one in NSL at half time at the Exeter game. Home match ticket is easy enough if you attend fairly frequently but understand it being tricky if you’re a newcomer.
September 10, 20241 yr 21 minutes ago, Cheese said: In my experience, all of those things are easier than they were a few years ago. 🤷♂️ Parking and buying a pint are easier now if you're used to paying online and with card respectively. Tickets sales are unquestionably more awkward now because of the need to be members. There's a lot of first time hassle involved there that puts off newbies
September 10, 20241 yr ticket sales are massively up both home & away which would suggest tickets aren't to hard to buy
September 10, 20241 yr 24 minutes ago, Stig said: Parking and buying a pint are easier now if you're used to paying online and with card respectively. Tickets sales are unquestionably more awkward now because of the need to be members. There's a lot of first time hassle involved there that puts off newbies I very much doubt a single person has tried to buy a home ticket and not been able to.
September 10, 20241 yr The best one for me is the membership scheme, partly introduced to track sales to any trouble makers but then some away games are pay on the door! Buying adult tickets on junior CRNs for away games the list goes on Edited September 10, 20241 yr by radcliffe white
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