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Wanderers Ways. Neil Thompson 1961-2021

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Just now, Ani said:

For me biggest issue was taking the Supporters Trust as THE one voice for all supporters. Without slagging the ST it is clear they represent a small number from a quite specific demographic , which ain't their fault but they do not and never have spoken for me. 

The club will always do that. The sad thing is the ST are now in and fans will be fucked as they are just going to suit themselves. Why would they give up the freebies. 

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12 minutes ago, Big E said:

The club will always do that

Why? Many companies manage to consult with all their “customers” through surveys and feedback.

On the one occasion I recall Hart trying a survey, it was a right dog’s dinner. Much too detailed and complex, with its multiple sections and questions seeming to repeat themselves like a psychometric test!

I never met anyone who got to the end of that survey, nor saw any outputs from it.

Edited by Rival Son
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38 minutes ago, Manchester_whites said:

Let’s not forget that he was willing to scrap the match buses. I don’t use them but plenty do and I reckon that shows he doesn’t care about the fans. 

I don't know of many other clubs that run match busses, especially at a lose 

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How many other clubs moved their stadium six miles away from the population centre? In many businesses, the buses would be regarded as a loss leader, to maintain customer numbers and revenue.

Of course, over time, the routes and numbers using should be reviewed, as populations, demographics, travel methods, etc. change.

However, his approach to this change - scant regard for consultation and impact - was consistent with other significant changes: top-down and driven by simple financial numbers.

Edited by Rival Son
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16 minutes ago, Rival Son said:

Why? Many companies manage to consult with all their “customers” through surveys and feedback.

On the one occasion I recall Hart trying a survey, it was a right dog’s dinner. Much too detailed and complex, with its multiple sections and questions seeming to repeat themselves like a psychometric test!

I never met anyone who got to the end of that survey, nor saw any outputs from it.

Because no matter what you like to believe they want people who just want to agree with whatever the club are doing. They have no interest in everyday fans. The trust was originally made up of dodgey characters trying to make money (dodgey solicitor / accountant or whatever they were). 
 

Are you going to disagree with the club when they give you nice little days out and don’t question what you spend all the money on. The trust has had a fortune and not shown where any of it has gone 

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1 hour ago, Big E said:

The club will always do that. The sad thing is the ST are now in and fans will be fucked as they are just going to suit themselves. Why would they give up the freebies. 

Tbf that ain't the ST fault, they represent their views. Mr Hart has not reached out to other groups, if anything the others have been painted as 'naughty'. 

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53 minutes ago, Ani said:

Tbf that ain't the ST fault, they represent their views. Mr Hart has not reached out to other groups, if anything the others have been painted as 'naughty'. 

i don't blame them for using the freebies / enjoying the hospitality. 

it stinks though that proper cross sections of the fan base are not invite to discuss issues. as you say though the naughty groups are not wanted

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23 minutes ago, Big E said:

i don't blame them for using the freebies / enjoying the hospitality. 

it stinks though that proper cross sections of the fan base are not invite to discuss issues. as you say though the naughty groups are not wanted

Which groups are these?

what constitutes a group of fans

could you have gone to NH saying you represent Cheshire whites and would like to discuss XYZ with you.

somebody who tries ( however poorly) to do something gets pelters 

apathy rules.

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3 hours ago, Dr. Feelgood said:

He Haa been the person who implemented many things, some simple, some complicated. Some done well, some less so. But he's been doing the stuff needed & has been supported by Sharon Brittan. She will know his worth & will miss him.

An easy target for the boo boys & boy have they abused him.

If he was good enough for Sharon he's good enough for me. Good luck & thanks.

 

Cheers Neil

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1 hour ago, Ani said:

Tbf that ain't the ST fault, they represent their views. Mr Hart has not reached out to other groups, if anything the others have been painted as 'naughty'. 

how so?

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9 minutes ago, victor meldrew said:

Which groups are these?

what constitutes a group of fans

could you have gone to NH saying you represent Cheshire whites and would like to discuss XYZ with you.

somebody who tries ( however poorly) to do something gets pelters 

apathy rules.

There is no route in.

registered groups through the supporters association would be a start. Modern world. Ask the various websites. 
 

they don’t ask anyone. They don’t care though to be fair. Football fans will just continue to be ripped off no matter what. 

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2 minutes ago, Big E said:

There is no route in.

registered groups through the supporters association would be a start. Modern world. Ask the various websites. 
 

they don’t ask anyone. They don’t care though to be fair. Football fans will just continue to be ripped off no matter what. 

The supporters trust is the way in , have you never heard of the Trojan horse 

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6 minutes ago, gonzo said:

Hes managed to make the simple task of going to the match more difficult.

It'd harder to buy a ticket, harder to park and pay for parking and harder to buy a pint.

In my experience, all of those things are easier than they were a few years ago. 🤷‍♂️

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14 minutes ago, gonzo said:

Hes managed to make the simple task of going to the match more difficult.

It'd harder to buy a ticket, harder to park and pay for parking and harder to buy a pint.

tickets can be bought easily and delivered to my phone in 3 seconds, thanks neil

park on the retail park like everyone else 

kiosk queues have never ran so smooth, once upon a time when you could use cash, you wasn't guaranteed to get served before the second half kicked off, thanks neil

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Concourse queues have had a marked improvement recently. Was literally third in the queue at the corner one in NSL at half time at the Exeter game.

Home match ticket is easy enough if you attend fairly frequently but understand it being tricky if you’re a newcomer. 

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21 minutes ago, Cheese said:

In my experience, all of those things are easier than they were a few years ago. 🤷‍♂️

Parking and buying a pint are easier now if you're used to paying online and with card respectively.

Tickets sales are unquestionably more awkward now because of the need to be members. There's a lot of first time hassle involved there that puts off newbies 

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24 minutes ago, Stig said:

Parking and buying a pint are easier now if you're used to paying online and with card respectively.

Tickets sales are unquestionably more awkward now because of the need to be members. There's a lot of first time hassle involved there that puts off newbies 

I very much doubt a single person has tried to buy a home ticket and not been able to.

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