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Wanderers Ways. Neil Thompson 1961-2021

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Posted
10 minutes ago, Piemon said:

15 aways this season and missed out on play off ticket.  Had it in basket approved payment on app then crashed.

fuming 

My lad same

Posted
4 minutes ago, Stig said:

All gone by 10.02, I couldn't get anything to remain in my basket. So disappointing clubs do this

Customers deserve to be treated like this remember. Anyone saying no system needed can be added to the deluded cunt list 

Posted
5 minutes ago, MickyD said:

My lad same

If the payment crashed it may have gone through. I went on my booking history on bwfc and it was in there in purchase history. 
 

resent the email and it appeared.

 

happy days 

Posted

What a shit show! Was on a 09:59 but then all the available seats, when i selected them, said were unavailable?! What happened to the auto assigning of seats? 

Posted
1 minute ago, Gaz Nt said:

What a shit show! Was on a 09:59 but then all the available seats, when i selected them, said were unavailable?! What happened to the auto assigning of seats? 

Untick the 'sit together' option and accept the Ryanair-style random allocation of seats nowhere near each other and you'd be fine.

Posted
Just now, Traf said:

Untick the 'sit together' option and accept the Ryanair-style random allocation of seats nowhere near each other and you'd be fine.

At least I know for next time. 

 

Still a shit system

Posted
1 minute ago, mattbwfc19 said:

Ticket Info | Wrexham v County | 27.04.24 - Stockport County

 

whats stopping us doing something like this. Stockport put tickets on sale for an away game with high demand to those who had done 15 or more away games first, then to those who had been to 10 or more and so on. I'm sure we have all the data available with the membership bollocks.

Also, that seat map slowed me right down

Because we don’t need a system. We are Bolton and above all that normal stuff clubs do. We like a cluster fuck. As long as they sell we don’t care. Fuck the customers….sorry fans.

 

bet the trust are sorted 

Posted
1 minute ago, mattbwfc19 said:

Ticket Info | Wrexham v County | 27.04.24 - Stockport County

 

whats stopping us doing something like this. Stockport put tickets on sale for an away game with high demand to those who had done 15 or more away games first, then to those who had been to 10 or more and so on. I'm sure we have all the data available with the membership bollocks.

Also, that seat map slowed me right down

Only half of those tickets went on online sale, the others were sold from the club ticket portacabin, meaning the prospect of a long queue and still missing out.

Is that really a better way?

Yes, the 'voucher' idea is better, but a physical queue isn't. There's no way of appeasing everyone when there are simply not enough tickets to go round.

Posted
1 minute ago, gonzo said:

Anyone got 2 adults and 2 kids spare :D

 

Tickets or actual people?
If it's the latter, you can take my wife, mother-in-law and my two kids.

Posted
2 minutes ago, Traf said:

Only half of those tickets went on online sale, the others were sold from the club ticket portacabin, meaning the prospect of a long queue and still missing out.

Is that really a better way?

Yes, the 'voucher' idea is better, but a physical queue isn't. There's no way of appeasing everyone when there are simply not enough tickets to go round.

was more thinking about the rewarding people who have been to most away games part of it, didn't actually see that you had to queue up in person in fairness (which wouldn't be a good idea)

There will be people who have been to 3 away games this season who have a ticket, and then people like Piemon who have been to 15 and missed out.

Posted
56 minutes ago, Big E said:

10 in basket, all details in, payment goes through, 1 minute left….next page loads….all gone. Fuck you and your shit site 

I reckon this should be illegal. 

How on earth can you have a system that allows you to allocate and pay for your seats, then says fuck off you weren't quick enough.

Once the payment button is clicked they should remain allocated until it's completed.

Obviously, if payment doesn't go through/or is cancelled then that's a different story.

Totally cunty.

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